We are the largest private health insurance company in Slovakia with 1.4 million members. We work together with all types of medical establishments, hospitals and laboratories. We also provide above-standard services.
We can be contacted in our branches, on our 24 hour Customer Hotline 0850 850 850 or by email at email@example.com.
A fundamental instruction for our members originating from the EU or the EEA: you can only be insured in one country in the Union, that is where you work, do business or where your main residence is, or where you have permanent residence.
Using the filter, you can choose the situation which concerns you and find out what you should do about your health insurance.
European legislation concerning health insurance does not recognise this status. No advantages or reductions result from the status of foreign Slovak. If, for example, you are a student, the same rules apply to you as to other foreign students according to their country of permanent residence.
The information provided below concerns employees who are not Slovak nationals working in companies in Slovakia, where the location of their work is in Slovakia, with the exception of diplomats.
Within eight days of the start of employment, you must register with a public health insurance company in Slovakia. If you are not insured, you will only receive emergency medical treatment and you will be required to pay for any other medical acts (eg. planned treatment in a doctor’s surgery, planned hospitalisation) to their full amount.
Either your employer (based on a power of attorney signed by you) registers you for public health insurance or you can proceed using the following steps:
If you terminate your employment and leave Slovakia, you must declare this fact to us and terminate your health insurance in Slovakia. Send us your declaration by email to firstname.lastname@example.org. Don’t forget your obligation to return us the insurance card which we issued for you.
This basic set of instructions concerns self-employed persons regardless of whether they have obtained the authorisation to carry out this activity in Slovakia or in their home country or in another country and who will be carrying out this activity in Slovakia: within eight days of the start of your business, you must register with the public health insurance in the Slovak Republic. If you are not insured, you will only receive emergency medical treatment and you will be required to pay for any other medical acts (eg. planned treatment in a doctor’s surgery, planned hospitalisation) to their full amount.
If you will be doing business based on an authorisation issued in Slovakia, the simplest way is to arrange public health in the same place; it is called the Single Contact Place. If you are going to be doing business based on an authorisation from another country, please follow these instructions:
If you terminate your business activity and leave Slovakia, you must declare this fact to us and terminate your health insurance in Slovakia – all you need to do is inform us by email at email@example.com. You must also return us the insurance card which we issued for you.
If you have been granted permanent residence in Slovakia and you do not have public health insurance abroad, you must register within eight days with a Slovak health insurance company.
In the event of an ordinary illness, first visit a general practitioner. Every adult should have his/ her own general practitioner and children should have a paediatric doctor. This doctor decides whether he will treat you or send you to a specialist or directly to hospital. Choose specialists and hospitals with whom we have a signed contract on providing health care (list on the internet...)
A specialist can also recommend you to another specialist, suggest hospitalisation, prescribe spa treatment, medical aids, carry out blood tests and various tests, send you for an X-ray or prescribe medication.
TIP: Gynaecological care for women and dental care is also included in ambulatory care. In the case of gynaecologists and dentists, too, check whether they have a contract with us.
You can go into hospital as an acute or planned case, when your doctor cannot help you. Whether you are an acute patient or not is decided by the doctor providing the treatment, usually the doctor in the hospital.
Emergency treatment requires sudden changes in one’s medical condition which cause an immediate threat to your life, or one of your basic life functions. Childbirth is also included in this category. An acute patient goes into hospital immediately. You pay nothing for acute care. Planned hospitalisations can be postponed. There is usually a waiting list, unlike acute cases. Whether you can wait or not is decided by the doctor providing the treatment in the hospital you have chosen.
A suitable alternative to hospitalisation is modern one-day treatment in specialised clinics or hospitals.
Take advantage of above-standard care with Dôvera health insurance
Above-standard health care
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