As a data subject, you have the right to know how we process your personal data. Personal data is any information by means of which a specific natural person can be identified, directly or indirectly. "Directly" means, for example, by means of clear identifiers such as a birth certificate number, name or address; "indirectly" means by means of a combination of other information.

What personal data do we process?

The personal data we process includes, in particular:

  • name and surname,
  • title,
  • signature,
  • gender,
  • residential address,
  • email address,
  • telephone number,
  • bank account,
  • date of birth or birth certificate number,
  • details from ID cards.

In the case of job applicants , this may also include information on education, other information provided in the job application, CV, cover letter and its accompanying documents.

At the same time, as a health insurer , we also process a special category of personal data, i.e. health data , in particular for the purposes of covering the costs of healthcare provided by healthcare providers or reimbursing costs that policyholders have paid for themselves.

We process personal data whose processing is required by specific regulations (in particular the Health Insurers Act, the Health Insurance Act, the Health Care Providers Act, the Accounting Act, the Social Insurance Act, tax regulations, where we also process data about your income, from tax returns, those arising from obligations regarding insurance deductions) or your contact details, which we use for providing advice, communication with you or for the purposes of proactively approaching you with a survey, an offer of our services or the services of our contractual partners.

Changes to this information

We reserve the right to update this information. For this reason, we recommend that you check this information regularly. You can see the updated wording according to the date of the last update.